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Top Ubuntu Free Softwares We Use Everyday in Our Internet Business

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Posted by :Mohsin Rasool On : October 22, 2010

Category: Internet Business, Productivity, Technology

Here is a quick list of little software, goodies and apps I use daily and love them:

1. Tasque – A Task Manager - Compatible to Remember the Milk Service. Light Weight, and very easy to add new tasks using Keyboard.. No need to ever use Mouse :)

2. GColor2 – Desktop Color Picker – Lightweight utility to get HTML and RGB color from anywhere on your screen. Great from Web Designers to get color ideas.

3. Take ScreenShot - Ubuntu Built-in Utility to take screenshot of whole window, or selected area. I use it almost every day to take shots and send to clients to make my point. You can find it in under Applications > Accessories > Take Screenshot

4. Artha – An Offline English Dictionary & Thesaurus – Wow I love this little friend, it has what every conventional dictionary tool misses i.e. If you enter wrong spelling, just like Google, it will give you options saying: Did You Mean :)

5. Blobby Volly Game – A cute little game to kill time when you need to :) I really love this little fascinating game. Best when played by two players.

6. CheckGMail – A little app like Gmail Notifier, keeps you updated about your Gmail emails, good for quick overview of what is coming in there :) Just search in “Application Software Center” in Ubunut for CheckGMAIL and click Install. Set it to be loaded on Start-up to run every moment to monitor your inbox.

7. VLC Media Player - My all time favorite one and only one Media player for all media needs. If you stick to this player for a week. You are going to love it for life :)

Other applications include FireFox the great, Skype, Chrome, Open Office, GIMP and FileZilla.

Best Regards,

Mohsin

Market Samurai – Great Customer Support

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Posted by :Mohsin Rasool On : October 17, 2010

Category: Internet Business

Tags:,

Hi,

I remember listening Bob, Founder of Godaddy, say this, “Anyone can sell domains or hosting, it is the customer support where you can WIN the hearts and make them your repeat business. Make them free source of viral word-of-mouth advertising for your biz.”

Just this week a company won my heart and did what was way beyond you can expect from a software company of their caliber.

Their product is also great you all know: Market Samurai!
Now It is not about the product but about their business customer support.

I have been using their software on trail, and trail was expiring soon. I wanted to buy the full version but…. Sorry only Paypal accepted …(and no paypal in my country!!!)

It was really a big problem i wanted to solve, as i really wanted to keep the software for my business, and second i do not wanted to buy this later on high price..

I contacted them for alternative payment options, they said sorry for now we are working on other options.. but here we extend your trail to the date until that payment option is available! WOW they did it without even me asking them!

Now i am using their software for free until they have other means of payment to accept.

Not a big thing, companies do this! right?

But here is BIG thing, i got greedy and sent them another email saying THANK YOU! and told them my concern that when that payment option will be available i will not be able to take advantage of their discounter promotion (reduced price) ….

They said no problem.. we lock the current discounted price for your email.. so onward whenever you will us , you pay the current low price!!! is not it sweet?
They made my day!
(Even just my younger brother has screwed one of my website auction by reducing the reserve to $1, without him knowing what he was doing :( but Email from Market Samurai
guys made me happy even i was angry with my brother’s negligence…

So Friends I wanted to share this with you that following Bob’s, Godaddy’s Founder, advice, remember customer support is very very important for your business growth, make great things happen for your customers to make them RAVE fans of your business.

Oh if you outsource your customer support, remember to teach these lessons to your support guy… do not let him be ever rude to your customers, who have PAID you their hard earned money.

Best Regards,
Mohsin Rasool